The Psychological Transition of Remote Work
Socioeconomic theory (SET) states that workers possess individual social relationship networks. Changes to this network may increase stress and lead to work-related loneliness.
During the COVID-19 pandemic, many employees embraced remote work despite concerns from employers over reduced productivity. They advocated for hybrid work schedules.
1. Self-Discipline
Self-discipline is a crucial characteristic of remote workers, as it helps them remain focused and avoid distractions while creating productive working habits over time. Establishing a daily routine with regular wakeup times and work hours can also aid in keeping focus throughout their working day.
Setting realistic goals and achieving them are also crucial elements of success. Setting unrealistic expectations can set you up for failure. Strong willpower can help overcome hurdles such as getting up early or resisting watching too much TV; however, this resource can quickly deplete when stressed. Therefore, a conscious effort must be taken to maintain discipline even during extreme anxiety or tension.
Numerous studies have reported that self-efficacy is positively associated with various outcomes, including work-related stress and health. One such study discovered that students with higher levels of self-discipline were more likely to excel academically and achieve lower standardized test scores due to being better at dealing with challenging school situations. Other factors linked with self-efficacy include work method autonomy and decision-making autonomy, which are also positive predictors of self-efficacy in remote work settings.
2. Flexibility
The COVID-19 pandemic has caused an unprecedented surge in remote work, and this trend looks set to continue. Employers should find ways to accommodate employees' requests for flexibility.
Flexibility can help improve work-life balance by decreasing commute stress, assisting workers to feel more connected to their jobs, and increasing overall job satisfaction. Furthermore, flexibility helps eliminate distractions that cause a lack of focus during work - sometimes up to 20 minutes for employees without flexible work options to regain focus after being distracted - known as "resumption lag." At the same time, this proportion decreases when remote working options are utilized.
Flexibility may only sometimes be the answer for everyone; some employees may struggle to perform at their best when working from home if they weren't already flexible workers before the pandemic. Remote work can create feelings of isolation and reduce environmental milestones like promotions or nameplate changes to mark success, potentially leaving employees feeling like they have not progressed as far in their careers as their colleagues in an office environment and leading them to dissatisfaction with work-life overall.
3. Social Interaction
Social interaction is essential to remote work, and its absence can increase employee stress and frustration. To address these issues, companies must ensure employees feel psychologically safe when working from home - this will reduce negative impacts on employee sentiment and performance, as one study found psychological safety as a way of mitigating any correlations between negative emotion and work performance.
One way to enhance the social experience of remote work is encouraging team members to communicate via synchronous media rather than email, which may be faster and less prone to misinterpretation - particularly useful for teams dealing with complex shared information such as reports or analyses.
Another way to enhance remote work experiences is to increase opportunities for personal contact between remote workers. This could involve scheduling conference calls or video meetings instead of sending emails or creating physical spaces within an office where remote workers can gather.
As technological innovations enable real-world data assessment, relational event history data becomes more available. Such information provides details about an individual's interactions with others. It can be combined with traits or other pieces of data to reveal the triggers for initiating, maintaining, or terminating relationships.
4. Time Management
Working remotely can muddy the lines between work and home life in many ways, particularly for telecommuters who can become susceptible to digital burnout by constantly checking emails and messages, even when not necessary for their job duties. Therefore, it is vitally essential that teleworkers recognize these challenges early and take appropriate steps by scheduling breaks during their workday.
As with any work, remote work requires the appropriate mindset. While it may be tempting to view working from home as an efficient means of increasing output quickly, this mentality could result in unproductive overworking and hurt performance. When not necessary for the task, take a step back and focus on maintaining psychological safety.
Overall, employees forced to work from home during the COVID-19 pandemic adapted well in terms of both stress levels and job performance. Key predictors for positive outcomes in this study included having a home workspace conducive to productivity, how seamlessly their company transitioned to remote work during the pandemic, and quality of sleep during the transition period. Conversely, complete remote work was associated with decreased levels of work productivity.
5. Motivation
Technology's impact on work motivation should be more recognized. Yet, when designing and implementing a remote-work strategy, it is critical to understand its implications on workers' motivational needs and experiences. Self-determination theory suggests three psychological needs must be satisfied for effective work behavior to ensure that individuals feel like masters of their environment (need for competence); they act autonomously rather than being subjected to external influences (need for autonomy), and their work brings meaning in terms of meaning fulfillment (need for relatedness).
According to studies, an inherent challenge of remote working is its effect on social and professional boundaries. Teleworkers tend to struggle with creating physical and psychological separation in traditional office environments - this can result in work leaking into family time, interrupting personal activities, and even interfering with sleep patterns.
Deployed employees may find it challenging to meet their needs for autonomy and relatedness with technological tools they use for communicating with coworkers; the resultant technostress has been linked with adverse behavioral and emotional reactions, including exhaustion. To meet these challenges, managers must promote open communication and empathy among workers.
6. Flexibility
Companies can offer additional flexibility for employees through location options. This can allow employees to live closer to family or relocate to an ideal destination, improving work-life balance and morale while making employees happier.
Maintaining an effective divide between work and personal life is a significant challenge for remote workers. Without an office's physical boundaries, disconnecting from work may be challenging, leading to increased stress levels and an "always-on" mentality. To manage this challenge effectively, employees should establish set work hours, set aside a designated workspace within their homes for work purposes, and integrate regular breaks into their schedules; employers can play their part by encouraging a work-life balance culture and ensuring employees don't overwork themselves.
Engaging in social activities is also critical for maintaining mental well-being while working remotely, whether by participating in virtual team meetings, joining online communities, or organizing virtual social gatherings. For individuals prone to feelings of isolation or loneliness, engaging in such activities can help address them while maintaining mental well-being.
7. Self-Esteem
Virtual work deprives employees of physical workplace cues that often guide office behaviors, forcing them to self-regulate more independently in their work behavior and act more autonomously than when working in an office environment. Remote workers tend to report less family work conflict, depression, and turnover rates than office employees do - yet managers and organizations may rob remote workers of their sense of autonomy by restricting their access to technology resources, monitoring work time or setting strict scheduling and availability guidelines that limit freedom for remote workers.
Remote work research needs to thoroughly investigate all of the factors that affect psychological safety in the workplace, for instance, by employing multi-wave longitudinal designs, which would provide more insights into the relationship between need satisfaction and performance outcomes across various working conditions.
Personal resources play a critical role in mitigating WRS and WFC needs, which is essential to understanding both remote work's positive and negative effects. Self-efficacy stands out as one of the vital sources of demand satisfaction due to its direct effect when completing tasks; furthermore, self-efficacy also positively affects one's ability to cope with mental overload and stressors. Two of the best personal resources to promote it include remote work experience and autonomy.
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